standard features |
Small Business |
Small Business Premium |
Midsize Business |
Maximum Number of Users |
Microsoft Office subscription for up to 5 PC's / MAC's per user |
Microsoft Exchange Online email service with 50GB storage space per user, shared calenders, 150MB attachments, etc. on your own domain name |
Microsoft SharePoint Online with 7GB of personal file storage (SkyDrive Pro), file sharing, intranet site, public website on your domain name (no hosting fees), newsfeeds, collaboration, content management, etc |
Microsoft Lync Online for conducting meetings over the web with HD video conferencing, screen sharing, presence, instant messaging and audio calling |
Microsoft Exchange Online Protection for real-time multi-layered anti-spam and multi-engine anti-malware protection |
Microsoft Office Web Apps for creating and editing Word, Excel, PowerPoint and OneNote files using a web browser |
Site mailboxes for storing and sharing email & documents in project-specific folders allowing for easier team collaboration |
Office Mobile for iPhone to access, edit and view Word, Excel and PowerPoint documents on iPhones |
Office Mobile for Windows Phones to access, edit and view Word, Excel and PowerPoint documents |
Active Directory integration for managing user credentials and permissions; single sign-on and synchronization |
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300 |
Includes desktop versions of Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, Lync |
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300 |
Includes desktop versions of Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, Lync, InfoPath |
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Microsoft World-Class Support |
Small Business |
Small Business Premium |
Midsize Business |
Guaranteed 99.9% uptime for peace of mind knowing that your services are available and backed by a service level agreement (SLA) |
Real-time Service Health Dashboard for knowing the status of all of your Office 365 services including detailed information about current and past issues |
Planned Maintenance Schedule to keep up-to-date on planned maintenance activities for your Office 365 services |
Pre-sales support for helping you with your Office 365 services purchasing decision |
Accounts and Billing support for issues or questions related to your account and Office 365 licenses |
24/7 Microsoft Community support through blogs and forums staffed with knowledgable Microsoft experts ready to answer your questions |
24/7 Virtual Chat agent access through the Office 365 admin center |
24/7 Email Support for submitting technical issues to knowledgable Microsoft experts |
24/7 Technical Phone Support by Microsoft's global network of experts |
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24/7 for critical issues; business hours for non-critical issues |
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Office 365 Administration |
Small Business |
Small Business Premium |
Midsize Business |
Use the Office 365 admin center to administer Office 365 |
Use the Office 365 portal to administer Office 365 |
Manage core service settings from Office 365 |
Use Windows Powershell to manage Office 365 |
Protect content using Windows Azure AD Rights Management |
Read and edit IRM-protected content |
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User Account Management |
Small Business |
Small Business Premium |
Midsize Business |
Cloud identity |
Federated identity (single sign-on) |
Office 365 desktop setup |
Manage users with Office 365 |
Bulk upload using .csv files |
Directory sync tool |
Exchange simple (cutover) migration |
Delete accounts by using Office 365 |
Admin can reset user password from Office 365 or by using Windows Powershell |
Users can change their own password |
Manage licenses |
Manage security groups using Office 365 |
Multiple administrator role availability |
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Domains Administration |
Small Business |
Small Business Premium |
Midsize Business |
Username.onmicrosoft.com domain for email, Lync Online and SharePoint Online team sites |
Use a custom domain name for email and Lync Online |
Use a different provider for email and Lync Online instant messaging |
Use name-public.sharepoint.com for your SharePoint Online public website |
Use a custom domain name for your SharePoint Online public website |
Host a public website with a different provider |
Host multiple SharePoint Online public websites with customer domain names |
Domain ownership verification for custom domains |
Add custom 2nd-level domains |
Add custom 3rd-level domains |
Add up to 600 custom domains |
DNS records managed by Office 365 (full redelegation) |
DNS records managed at your DNS hosting provider (partial redelegation) |
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Reporting |
Small Business |
Small Business Premium |
Midsize Business |
Active and inactive mailboxes |
New and deleted mailboxes |
New and deleted groups |
Mailbox usage |
Types of mailbox connections |
Received email |
Sent email |
Received spam |
Sent spam |
Malware detections in received email |
Malware detections in sent email |
Top malware |
Rule matches for received email |
Rules matches for sent email |
DLP policy matches for received email |
DLP policy matches for sent email |
DLP rule matches for received email |
DLP rule matches for sent email |
IM and audio sessions |
Application sharing, dial-in and web conferences |
Video, application sharing and file transfer sessions |
IM and audio / video conferences |
Downloadable email protection reports |
Customized reports using Office 365 reporting web services |
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Service Updates |
Small Business |
Small Business Premium |
Midsize Business |
Regular updates provided to all customers |
Notifications sent for major upgrades |
Customers can request to delay major upgrades |
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Networking |
Small Business |
Small Business Premium |
Midsize Business |
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Trust & Compliance |
Small Business |
Small Business Premium |
Midsize Business |
Utmost Privacy, Security and Transparency |
SAS 70 / SSAE16 Assessments |
ISO 27001 certified |
EU Model Clauses |
EU Safe Harbor |
HIPAA-Business Associate Agreement |
FISMA Authority to Operate |
Microsoft Data Processing Agreement |
PCI DSS Level One |
PCI-governed PAN data |
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Blackberry Services |
Small Business |
Small Business Premium |
Midsize Business |
Blackberry Business Cloud Services |
Blackberry Internet Service (BIS) |
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