 standard features |
Small Business |
Small Business Premium |
Midsize Business |
| Maximum Number of Users |
| Microsoft Office subscription for up to 5 PC's / MAC's per user |
| Microsoft Exchange Online email service with 50GB storage space per user, shared calenders, 150MB attachments, etc. on your own domain name |
| Microsoft SharePoint Online with 7GB of personal file storage (SkyDrive Pro), file sharing, intranet site, public website on your domain name (no hosting fees), newsfeeds, collaboration, content management, etc |
| Microsoft Lync Online for conducting meetings over the web with HD video conferencing, screen sharing, presence, instant messaging and audio calling |
| Microsoft Exchange Online Protection for real-time multi-layered anti-spam and multi-engine anti-malware protection |
| Microsoft Office Web Apps for creating and editing Word, Excel, PowerPoint and OneNote files using a web browser |
| Site mailboxes for storing and sharing email & documents in project-specific folders allowing for easier team collaboration |
| Office Mobile for iPhone to access, edit and view Word, Excel and PowerPoint documents on iPhones |
| Office Mobile for Windows Phones to access, edit and view Word, Excel and PowerPoint documents |
| Active Directory integration for managing user credentials and permissions; single sign-on and synchronization |
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| 300 |
| Includes desktop versions of Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, Lync |
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| 300 |
| Includes desktop versions of Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, Lync, InfoPath |
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| Microsoft World-Class Support |
Small Business |
Small Business Premium |
Midsize Business |
| Guaranteed 99.9% uptime for peace of mind knowing that your services are available and backed by a service level agreement (SLA) |
| Real-time Service Health Dashboard for knowing the status of all of your Office 365 services including detailed information about current and past issues |
| Planned Maintenance Schedule to keep up-to-date on planned maintenance activities for your Office 365 services |
| Pre-sales support for helping you with your Office 365 services purchasing decision |
| Accounts and Billing support for issues or questions related to your account and Office 365 licenses |
| 24/7 Microsoft Community support through blogs and forums staffed with knowledgable Microsoft experts ready to answer your questions |
| 24/7 Virtual Chat agent access through the Office 365 admin center |
| 24/7 Email Support for submitting technical issues to knowledgable Microsoft experts |
| 24/7 Technical Phone Support by Microsoft's global network of experts |
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| 24/7 for critical issues; business hours for non-critical issues |
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| Office 365 Administration |
Small Business |
Small Business Premium |
Midsize Business |
| Use the Office 365 admin center to administer Office 365 |
| Use the Office 365 portal to administer Office 365 |
| Manage core service settings from Office 365 |
| Use Windows Powershell to manage Office 365 |
| Protect content using Windows Azure AD Rights Management |
| Read and edit IRM-protected content |
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| User Account Management |
Small Business |
Small Business Premium |
Midsize Business |
| Cloud identity |
| Federated identity (single sign-on) |
| Office 365 desktop setup |
| Manage users with Office 365 |
| Bulk upload using .csv files |
| Directory sync tool |
| Exchange simple (cutover) migration |
| Delete accounts by using Office 365 |
| Admin can reset user password from Office 365 or by using Windows Powershell |
| Users can change their own password |
| Manage licenses |
| Manage security groups using Office 365 |
| Multiple administrator role availability |
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| Domains Administration |
Small Business |
Small Business Premium |
Midsize Business |
| Username.onmicrosoft.com domain for email, Lync Online and SharePoint Online team sites |
| Use a custom domain name for email and Lync Online |
| Use a different provider for email and Lync Online instant messaging |
| Use name-public.sharepoint.com for your SharePoint Online public website |
| Use a custom domain name for your SharePoint Online public website |
| Host a public website with a different provider |
| Host multiple SharePoint Online public websites with customer domain names |
| Domain ownership verification for custom domains |
| Add custom 2nd-level domains |
| Add custom 3rd-level domains |
| Add up to 600 custom domains |
| DNS records managed by Office 365 (full redelegation) |
| DNS records managed at your DNS hosting provider (partial redelegation) |
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| Reporting |
Small Business |
Small Business Premium |
Midsize Business |
| Active and inactive mailboxes |
| New and deleted mailboxes |
| New and deleted groups |
| Mailbox usage |
| Types of mailbox connections |
| Received email |
| Sent email |
| Received spam |
| Sent spam |
| Malware detections in received email |
| Malware detections in sent email |
| Top malware |
| Rule matches for received email |
| Rules matches for sent email |
| DLP policy matches for received email |
| DLP policy matches for sent email |
| DLP rule matches for received email |
| DLP rule matches for sent email |
| IM and audio sessions |
| Application sharing, dial-in and web conferences |
| Video, application sharing and file transfer sessions |
| IM and audio / video conferences |
| Downloadable email protection reports |
| Customized reports using Office 365 reporting web services |
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| Service Updates |
Small Business |
Small Business Premium |
Midsize Business |
| Regular updates provided to all customers |
| Notifications sent for major upgrades |
| Customers can request to delay major upgrades |
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| Networking |
Small Business |
Small Business Premium |
Midsize Business |
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| Trust & Compliance |
Small Business |
Small Business Premium |
Midsize Business |
| Utmost Privacy, Security and Transparency |
| SAS 70 / SSAE16 Assessments |
| ISO 27001 certified |
| EU Model Clauses |
| EU Safe Harbor |
| HIPAA-Business Associate Agreement |
| FISMA Authority to Operate |
| Microsoft Data Processing Agreement |
| PCI DSS Level One |
| PCI-governed PAN data |
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| Blackberry Services |
Small Business |
Small Business Premium |
Midsize Business |
| Blackberry Business Cloud Services |
| Blackberry Internet Service (BIS) |
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