I am signed up to one of the low-cost email hosting plans. Why can I not receive email? Top ↑
If you are using your own domain name with our low-cost email hosting service, you must change your mx record for your domain name to point to mx.emailhosting.com. Please contact your domain name registration company where you have registered your domain name to request that they change your mx record for your domain name to point to mx.emailhosting.com. If you have a website on your domain name, then you must contact your web hosting company (DNS host) to request the mx record change.
If my domain name is registered elsewhere or if I register a domain name elsewhere, can I still get email service from EmailHosting.com? Top ↑
Absolutely. You may have your domain name registered at any domain name registration company and still use our email service.
I see that EmailHosting.com does not offer some domain name extensions (TLDs). Do you have any recommendations as to another reputable domain name registration company that I can use to register my domain name? Top ↑
While we at EmailHosting.com offer most domain name extensions, we do understand that you may want to register a domain name at another domain name registration company for any reason. If you don’t choose us, we highly recommend using SuperDomains.com as your domain name registration company. Again, you would still be able to use our email service regardless of where you choose to register your domain name.
What is the difference between the low-cost personal and business email hosting plans? Top ↑
Personal email plans come with only one mailbox or email address. Business email plans allow for more than one email account. You may view our personal email plans by clicking the link Personal Email Plans. You may view our business email plans by clicking on the link Business Email Plans.
You will see the number of mailboxes that are available for each plan. Pricing is based on the number of mailboxes that you select.
If my needs outgrow the email plan that I have selected, what is the process for upgrading the email plan? Top ↑
After you choose a plan, you may upgrade at any time as your needs grow. Also, if your needs exceed the plans listed on our site, simply send an email message to email@example.com and tell us how many mailboxes you need and we will customize a solution for you. We can accommodate any number of mailboxes on our system.
Do you offer a free trial for your low-cost email hosting plans? Top ↑
Yes, we do offer a free 10 day trial with no billing information collected. Simply visit EmailHosting.com and click on the Sign Up button to take advantage of the free trial.
What plans do you offer for the Microsoft Exchange Online email hosting service? Top ↑
We offer three different Exchange Online plans as can be seen at Exchange Online.
I'm an Exchange Administrator. Do you have a knowledge base or help documentation where I can get access to more information? Top ↑
Absolutely. Please visit Microsoft Exchange Online Help to download the help documentation for our Microsoft Exchange Online service. If you have any further questions, please feel free to send a message to firstname.lastname@example.org.
Can I use your email marketing service to send bulk email? Top ↑
Yes, you may send bulk email using our email marketing service as long as members on your list(s) have opted to receive your email message. You may not send unsolicited email using our email marketing service.
Do I have to download any products to use your email marketing service? Top ↑
No, you do not have to download any products to use our email marketing service. In fact, our email marketing service is completely web-based meaning that you can access it from anywhere you have an internet connection.
What kind of email marketing plans do you offer? Top ↑
We offer both a pay-as-you-go email marketing plan as well as a monthly email marketing plan. If you send messages to your list(s) sporadically throughout the year, you may benefit from using the pay-as-you-go plan. If you send messages consistently throughout the year, we would suggest that you consider the monthly email marketing plan.
Do you offer an email marketing service free trial? Top ↑
Absolutely, simply fill out our Email Marketing Sign Up form. It should take about a minute to sign up. Feel free to experiment with all of the email marketing features during the free trial. No billing information is collected during the free trial.
I have product-specific questions about your email marketing service. Where can I get answers to those types of questions? Top ↑
Within our email marketing product interface, you will find a Help menu link that contains frequently asked product-specific questions and answers. And so, after signing up to the free trial, you will see those questions and answers. Also, feel free to call us toll-free at 1-866-683-7842 or email us at email@example.com.
What kinds of Linux web hosting plans do you offer? Top ↑
We offer silver, gold and platinum web hosting plans along with the ability for you to customize your own Linux web hosting plan by selecting the amount of web storage, bandwidth and POP email accounts that you want. You may view your plan options by clicking on Linux Web Hosting Plans.
Is your Linux web hosting platform reliable and safe? Top ↑
The platform that your website will be hosted on is home to hosting over 10 million domain names. We ensure that your site is safe. The servers are updated with the latest security fixes.
How many domains can I host with one web hosting account? Top ↑
Each web hosting account can host up to 50 domain names.
If I start off with a basic web hosting account, can I upgrade the plan if my needs grow? Top ↑
You may upgrade your web hosting plan at any time. We provide you with the flexibility that you need to keep your website up and running with sufficient resources.
Will I have access to a control panel where I can easily manage my files and handle other tasks? Top ↑
Yes, you will be given access to a Plesk control panel which allows you to view, upload, edit, delete files along with numerous other capabilities.
What kinds of Windows web hosting plans do you offer? Top ↑
Unfortunately, we no longer offer Windows web hosting plans and have no plans for offering them in the future. We highly recommend using SuperDomains.com if you are wanting a Windows web hosting plan.